The way of life at the Student Loans Company can be best described as friendly, energetic, open and informal. It’s an environment that we pride ourselves in and are delighted to be recognised by. And what’s more, it’s one that also serves our need to maintain a professional and business like edge consistent with our customers’ expectations.
At the heart of this culture is the high value we place on our customers and our people. We understand that exceptional customer service can only be delivered by those who understand and value the service they deliver, our customer centric development programme ensures that internal and external customers receive the service that they deserve. As we place great importance on life long learning, every one of our employees benefits from a personal development plan and access to a wide variety of development programmes. With the natural focus we have on team-work there is also plenty of opportunity for collaboration and interaction. SLC recognises the importance of a work-life balance to our employees, and our staff policies, which includes flexible and compressed hours, reflect this.
The transformation of the Student Finance Delivery System in England is a significant future development which will impact on the operation of our Company. In a culture that embraces challenge and change, we look forward to the opportunities that this will bring.
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